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Report Lost / Stolen Cards

Debit or ATM Cards
 

If your ATM or Debit Card is stolen or lost, or that a transaction was made without your permission, you must notify us immediately. There are several ways to notify Card Services:

  • Call 1-800-528-2273 24 hours a day, 7 days a week
  • Call or visit your local branch during business hours

VISA Credit Cards
 
If you believe your VISA? has been stolen or lost, or that a transaction was made without your permission, you must notify us immediately.

  • Call 1-800-883-0131 24 hours a day, 7 days a week
  • Call or visit your local branch during business hours

Internet Banking or Mobile Banking
 
Locked out? Having issues? Please contact the Internet/Mobile Banking Department during normal banking hours @ 318-964-2385 option 4 or call your local branch and press option 4.


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